Appeals and Complaints - Riga Stradiņš University

Appeals and Complaints

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Order of Making and Hearing an Appeal

A student is eligible to contest assessment of any examination.

When can you make an appeal?

The appeal against assessment of the state examination may be submitted by the end of the next weekday from the date of the assessment notification. The appeal against assessment of any other examination may be submitted within three weekdays from the assessment notification day.

Where do you appeal?

  • The appeal should be addressed to the Head of the academic department, the lecturer of which has evaluated the examination. If the Head of the academic department evaluated the examination, the appeal should be addressed to the Dean. If the Dean evaluated the examination, the appeal should be addressed to the Vice-Rector for Education.

  • If the appeal concerns the last possible time of taking or defending a semester examination or the final examination of the study course, it should be addressed to the Dean.

  • The appeal against the assessment received for the state examination should be addressed to the Chairperson of the respective State examination commission.

Where to submit the appeal?

The appeals shall be submitted to Student Services which does the following:

  • forward the appeal to the addressee for consideration;

  • if the appeal is addressed to the Dean or Vice-Rector for Education, they inform the academic department about the appeal received. The respective academic department: a) sends the addressee of the appeal the needed information (audio, explanations, the student’s work, etc.); b) informs the lecturer, who evaluated the examination, about the appeal received and about the possibility to submit the explanation about the assessment.

Who evaluates the appeal or complaint?

  • The appeal shall be considered by the Appeal Commission which is established and convened by the appeal recipient. The Appeal Commission consists of the appeal recipient and invited experts corresponding to the content of the appeal (except persons who have evaluated the examination). The recipient of the appeal shall be the Chairperson of the Appeal Commission. The Appeal Commission shall consist of at least three persons.

Appeal process

  • The person who has appealed and the person who has made the evaluation have the right to participate in the Board meeting and give their explanations. The Chair of the Appeal Board informs both parties about their rights to participate in the Board meeting and give their explanations.

  • The Chair of the Appeal Board may invite the person who has appealed and the person who has made and evaluation (or one of the parties) to participate in the meeting of the Appeal board and give their explanations.

  • Considering the appeal, the Appeal Board either satisfies it or rejects it.

The Appeal Commission shall consider the appeal and take the decision within five weekdays of its receipt. The consideration period of the appeal may be extended if the Appeal Commission has to request and receive additional information.

The Chairperson of the Appeal Commission shall notify the lecturer who evaluated the examination and the appellant about the results of the appeal consideration attaching an extract from the minutes of the meeting of the Appeal Commission.


Rīga Stradiņš University, 16 Dzirciema Street, Rīga, LV-1007, Latvia, +371 67409261 (UTC +2), international@rsu.lv