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E-Governance: Information, Communication, and Policy Making

Study Course Description

Course Description Statuss:Approved
Course Description Version:2.00
Study Course Accepted:02.02.2024 12:30:56
Study Course Information
Course Code:PZK_116LQF level:Level 7
Credit Points:5.00ECTS:7.50
Branch of Science:International Politics; PoliticsTarget Audience:Political Science
Study Course Supervisor
Course Supervisor:Mārtiņš Daugulis
Study Course Implementer
Structural Unit:Faculty of Social Sciences
The Head of Structural Unit:
Contacts:Dzirciema street 16, Rīga, szfatrsu[pnkts]lv
Study Course Planning
Full-Time - Semester No.1
Lectures (count)10Lecture Length (academic hours)2Total Contact Hours of Lectures20
Classes (count)10Class Length (academic hours)2Total Contact Hours of Classes20
Total Contact Hours40
Study course description
Preliminary Knowledge:
Students should have basic knowledge about governance and communication theories.
Objective:
The course aims to help students gain a deeper understanding of the nature, current impacts, and potential future impacts of e-governance, also known as digital government or electronic government. E-governance is the use of the Internet and other information and communication technologies to provide government information and services, as well as channels of communication to citizens, businesses, and other governments. Many local, state, federal, and supra-national organisations and international institutions have developed an online presence, ranging from simple information to complex services. These are collectively known as e-government. Specific areas of study will include the e-government’s relation to the political process and to information policy, what populations are and are not using e-government, challenges to access, the evaluation of e-government, public sphere entities that support e-government, and social networking applications and e-government, among other topics.
Topic Layout (Full-Time)
No.TopicType of ImplementationNumberVenue
1Introduction. What is e-government and e-governance?Lectures1.00auditorium
2Building a foundation for e-governance.Lectures1.00auditorium
3Designing, developing and implementing e-governance.Lectures1.00auditorium
4Access to and use of e-government.Lectures1.00auditorium
5Citizens and customers: trust issues in e-governance.Lectures1.00auditorium
6Open government and transparency.Lectures1.00auditorium
7E-GOV 2.0 and e-participation (social media, networks and virtual worlds).Lectures1.00auditorium
8International efforts and issues.Lectures1.00auditorium
9Evaluating e-government (user-centered vs. policy centered evaluation).Lectures1.00auditorium
10Developing issues and future research.Lectures1.00auditorium
11Presentation and discussion of students' individual papers.Classes10.00auditorium
Assessment
Unaided Work:
• Active participation during classes and seminars (as well as criticism and recommendations given in response to other students' reports) • Essays • Final report
Assessment Criteria:
• Active participation during classes and seminars (as well as criticism and recommendations given in response to other students' reports) – 35% • Essays – 10% • Final report – 20% • Presentation of the final report – 15% • Exam – 20%
Final Examination (Full-Time):Exam (Written)
Final Examination (Part-Time):
Learning Outcomes
Knowledge:Students will be able to identify the nature of e-government and describe current and future social and political implications of e-government. Students will be able to identify different methods and types of e-government.
Skills:Students will be able to analyse specific issues in e-government and the literature related to those issues. Students will be able to analyse e-government within the larger policy environment and political context.
Competencies:Students will be able to evaluate e-government tools and determine the role of them in providing e-government services.
Bibliography
No.Reference
Required Reading
1Dawes, S. S. (2009). Governance in the digital age: A research and action framework for an uncertain future. Government Information Quarterly, 26(2): 257-264. DOI: 10.1016/j.giq.2008.12.003.
2Chadwick, A. and May, C. (2003), Interaction between states and citizens in the age of the Internet: “E-government” in the United States, Britain, and the European Union. Governance, 16(2), 271-300.
3Ebbers, W. E., & van Dijk, J. A. G. M. (2007). Resistance and support to electronic government, building a model of innovation. Government Information Quarterly, 24, 554-575.
4Hans Jochen Scholl, H. J., Kubicek, H., Cimander, R., & Klischewski, R. (2012). Process integration, information sharing, and system interoperation in government: A comparative case analysis. Government Information Quarterly, 29(3): 313-323, DOI: 10.1016/j.giq.2012.02.009.
5Karlsson, F., Holgersson, J., Söderström, E., & Hedström, K. (2012). Exploring user participation approaches in public e-service development. Government Information Quarterly, 29(2): 158-168. DOI: 10.1016/j.giq.2011.07.009.
Additional Reading
1Beldad, A., van der Geest, T., de Jong, M., & Steehouder, M. (2012). A cue or two and I'll trust you: Determinants of trust in government organizations in terms of their processing and usage of citizens' personal information disclosed online. Government Information Quarterly, 29(1): 41-49. DOI: 10.1016/j.giq.2011.05.003.
2Tolbert, C. J., & Mossberger, K. (2006). The effects of e-government on trust and confidence in government. Public Administration Review, 66(3): 354-369.