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E-Governance: Information, Communication, and Policy Making
Study Course Description
Course Description Statuss:Approved
Course Description Version:2.00
Study Course Accepted:02.02.2024 12:30:56
Study Course Information | |||||||||
Course Code: | PZK_116 | LQF level: | Level 7 | ||||||
Credit Points: | 5.00 | ECTS: | 7.50 | ||||||
Branch of Science: | International Politics; Politics | Target Audience: | Political Science | ||||||
Study Course Supervisor | |||||||||
Course Supervisor: | Mārtiņš Daugulis | ||||||||
Study Course Implementer | |||||||||
Structural Unit: | Faculty of Social Sciences | ||||||||
The Head of Structural Unit: | |||||||||
Contacts: | Dzirciema street 16, Rīga, szfrsu[pnkts]lv | ||||||||
Study Course Planning | |||||||||
Full-Time - Semester No.1 | |||||||||
Lectures (count) | 10 | Lecture Length (academic hours) | 2 | Total Contact Hours of Lectures | 20 | ||||
Classes (count) | 10 | Class Length (academic hours) | 2 | Total Contact Hours of Classes | 20 | ||||
Total Contact Hours | 40 | ||||||||
Study course description | |||||||||
Preliminary Knowledge: | Students should have basic knowledge about governance and communication theories. | ||||||||
Objective: | The course aims to help students gain a deeper understanding of the nature, current impacts, and potential future impacts of e-governance, also known as digital government or electronic government. E-governance is the use of the Internet and other information and communication technologies to provide government information and services, as well as channels of communication to citizens, businesses, and other governments. Many local, state, federal, and supra-national organisations and international institutions have developed an online presence, ranging from simple information to complex services. These are collectively known as e-government. Specific areas of study will include the e-government’s relation to the political process and to information policy, what populations are and are not using e-government, challenges to access, the evaluation of e-government, public sphere entities that support e-government, and social networking applications and e-government, among other topics. | ||||||||
Topic Layout (Full-Time) | |||||||||
No. | Topic | Type of Implementation | Number | Venue | |||||
1 | Introduction. What is e-government and e-governance? | Lectures | 1.00 | auditorium | |||||
2 | Building a foundation for e-governance. | Lectures | 1.00 | auditorium | |||||
3 | Designing, developing and implementing e-governance. | Lectures | 1.00 | auditorium | |||||
4 | Access to and use of e-government. | Lectures | 1.00 | auditorium | |||||
5 | Citizens and customers: trust issues in e-governance. | Lectures | 1.00 | auditorium | |||||
6 | Open government and transparency. | Lectures | 1.00 | auditorium | |||||
7 | E-GOV 2.0 and e-participation (social media, networks and virtual worlds). | Lectures | 1.00 | auditorium | |||||
8 | International efforts and issues. | Lectures | 1.00 | auditorium | |||||
9 | Evaluating e-government (user-centered vs. policy centered evaluation). | Lectures | 1.00 | auditorium | |||||
10 | Developing issues and future research. | Lectures | 1.00 | auditorium | |||||
11 | Presentation and discussion of students' individual papers. | Classes | 10.00 | auditorium | |||||
Assessment | |||||||||
Unaided Work: | • Active participation during classes and seminars (as well as criticism and recommendations given in response to other students' reports) • Essays • Final report | ||||||||
Assessment Criteria: | • Active participation during classes and seminars (as well as criticism and recommendations given in response to other students' reports) – 35% • Essays – 10% • Final report – 20% • Presentation of the final report – 15% • Exam – 20% | ||||||||
Final Examination (Full-Time): | Exam (Written) | ||||||||
Final Examination (Part-Time): | |||||||||
Learning Outcomes | |||||||||
Knowledge: | Students will be able to identify the nature of e-government and describe current and future social and political implications of e-government. Students will be able to identify different methods and types of e-government. | ||||||||
Skills: | Students will be able to analyse specific issues in e-government and the literature related to those issues. Students will be able to analyse e-government within the larger policy environment and political context. | ||||||||
Competencies: | Students will be able to evaluate e-government tools and determine the role of them in providing e-government services. | ||||||||
Bibliography | |||||||||
No. | Reference | ||||||||
Required Reading | |||||||||
1 | Dawes, S. S. (2009). Governance in the digital age: A research and action framework for an uncertain future. Government Information Quarterly, 26(2): 257-264. DOI: 10.1016/j.giq.2008.12.003. | ||||||||
2 | Chadwick, A. and May, C. (2003), Interaction between states and citizens in the age of the Internet: “E-government” in the United States, Britain, and the European Union. Governance, 16(2), 271-300. | ||||||||
3 | Ebbers, W. E., & van Dijk, J. A. G. M. (2007). Resistance and support to electronic government, building a model of innovation. Government Information Quarterly, 24, 554-575. | ||||||||
4 | Hans Jochen Scholl, H. J., Kubicek, H., Cimander, R., & Klischewski, R. (2012). Process integration, information sharing, and system interoperation in government: A comparative case analysis. Government Information Quarterly, 29(3): 313-323, DOI: 10.1016/j.giq.2012.02.009. | ||||||||
5 | Karlsson, F., Holgersson, J., Söderström, E., & Hedström, K. (2012). Exploring user participation approaches in public e-service development. Government Information Quarterly, 29(2): 158-168. DOI: 10.1016/j.giq.2011.07.009. | ||||||||
Additional Reading | |||||||||
1 | Beldad, A., van der Geest, T., de Jong, M., & Steehouder, M. (2012). A cue or two and I'll trust you: Determinants of trust in government organizations in terms of their processing and usage of citizens' personal information disclosed online. Government Information Quarterly, 29(1): 41-49. DOI: 10.1016/j.giq.2011.05.003. | ||||||||
2 | Tolbert, C. J., & Mossberger, K. (2006). The effects of e-government on trust and confidence in government. Public Administration Review, 66(3): 354-369. |