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Social Pharmacy and Pharmaceutical Care

Study Course Description

Course Description Statuss:Approved
Course Description Version:3.00
Study Course Accepted:24.08.2020
Study Course Information
Course Code:ZFTK_050LQF level:Level 7
Credit Points:4.00ECTS:6.00
Branch of Science:Pharmacy; Social PharmacyTarget Audience:Pharmacy
Study Course Supervisor
Course Supervisor:Elita Poplavska
Study Course Implementer
Structural Unit:Department of Dosage Form Technology
The Head of Structural Unit:Baiba Mauriņa
Contacts:Riga, 16 Dzirciema Street, zftkatrsu[pnkts]lv, +371 67061547
Study Course Planning
Full-Time - Semester No.1
Lectures (count)1Lecture Length (academic hours)2Total Contact Hours of Lectures2
Classes (count)5Class Length (academic hours)3Total Contact Hours of Classes15
Total Contact Hours17
Full-Time - Semester No.2
Lectures (count)3Lecture Length (academic hours)2Total Contact Hours of Lectures6
Classes (count)14Class Length (academic hours)3Total Contact Hours of Classes42
Total Contact Hours48
Part-Time - Semester No.1
Lectures (count)2Lecture Length (academic hours)4Total Contact Hours of Lectures8
Classes (count)10Class Length (academic hours)4Total Contact Hours of Classes40
Total Contact Hours48
Study course description
Preliminary Knowledge:
Pharmacology, pharmacotherapy, communication psychology, ethics in pharmacy.
Objective:
1. Acquire principles of pharmaceutical care. 2. Develop counselling competence about the appropriate and safe use of medicines.
Topic Layout (Full-Time)
No.TopicType of ImplementationNumberVenue
1Communication between patient and pharmacist: communication models, patient perspective, preconditions and barriers to successful cooperation. Communication between pharmacist and doctor.Lectures1.00auditorium
2Structural components of communication: structure of conversation, active listening, asking questions, providing information.Classes1.00auditorium
3Communication with patients of different ages, genders, temperaments and socio-economic backgrounds and with patients from different cultures.Classes1.00auditorium
4Non-verbal communication. Emotional competence and empathy. Motivational interview.Classes1.00auditorium
5Difficult conversations: A "Laboratory" for communication situations.Classes2.00auditorium
6The concept of pharmaceutical care. Care process and classification of drug therapy problems.Lectures1.00auditorium
7Development of a pharmaceutical care plan. The concept of profession and ethics.Lectures1.00other
8Patient counselling about over-the-counter medicines. Pharmaceutical care for patients with chronic diseases.Lectures1.00auditorium
9Pharmaceutical care. Concept of care. Patient experience in healthcare and in the medication use process.Classes1.00other
10Structure of the consultation. Prescription and over-the-counter medicines.Classes1.00auditorium
11Consultation about over-the-counter medications.Classes5.00auditorium
12Consultation about prescription medicines.Classes6.00auditorium
13Practical lesson with a patient-actor.Classes1.00auditorium
Topic Layout (Part-Time)
No.TopicType of ImplementationNumberVenue
1Communication between patient and pharmacist: communication models, patient perspective, preconditions and barriers to successful cooperation. Communication between pharmacist and doctor.Lectures1.00auditorium
2Structural components of communication: structure of conversation, active listening, asking questions, providing information.Classes1.00auditorium
3Communication with patients of different ages, genders, temperaments and socio-economic backgrounds and with patients from different cultures.Classes1.00auditorium
4Non-verbal communication. Emotional competence and empathy. Motivational interview.Classes1.00auditorium
6The concept of pharmaceutical care. Care process and classification of drug therapy problems.Lectures1.00auditorium
10Structure of the consultation. Prescription and over-the-counter medicines.Classes1.00auditorium
11Consultation about over-the-counter medications.Classes3.00auditorium
12Consultation about prescription medicines.Classes3.00auditorium
Assessment
Unaided Work:
Film analysis, repetition of previous knowledge about concrete topic, case study, three interviews/ consultations with patients, presentation of a pharmaceutical care plan.
Assessment Criteria:
For home assignments – pass/ fail, OSCE assessment criteria available in e-studies.
Final Examination (Full-Time):Exam (OSCE)
Final Examination (Part-Time):Exam (OSCE)
Learning Outcomes
Knowledge:Student knows: definition and principles of pharmaceutical care, classification of drug therapy problems, differences between different communication models, principles of differential diagnosis in pharmaceutical care.
Skills:Student is able to: identify conditions and barriers to successful collaboration, identify patient/client needs, medication problem(s), co-morbidities, current and past medication, formulate indication, classify medication therapy problems, formulate aim of medication therapy, analyse patient/client experience and use it in the counselling process, explain the proper use and storage of the medicine according to the needs of the client/patient, explain the possible side effects and how to deal with them, explain the possible interactions and how to solve them, use evidence-based, up-to-date information.
Competencies:Consulting of pharmacy patients/clients on over-the-counter and prescription medications.
Bibliography
No.Reference
Required Reading
1Addison, Brian, Brown, Alyson, Edwards, Ruth, Gray, Gwen.; Minor Illness or Major Disease Sixth edition. Pharmaceutical Press, 2016.
2Dynamed, uz pierādījumiem balstīta medicīnas datubāze
3Poplavska, E., Ardava, E. Konsultācija aptiekā. Sociālās farmācijas un farmaceitiskās aprūpes kursa metodiskie norādījumi, 2015.
4Sally-Anne Francis, Felicity Smith, John Malkinson. Integrated Pharmacy Case Studies. Pharmaceutical Press, 2015.
Additional Reading
1Beardsley, R.S., Kimberlin, C.L., Tindall, W. N. Communication Skills in Pharmacy Practice (5th edition). Lippincott Williams & Wilkins, 2008.
2Berger, B.A. Communication Skills for Pharmacists: Building Relationships, Improving Patient Care, Jobson Medical Information LLC, 2009.
3Berger B.A., Villaume, W.A. Motivational Interviewing for Health Care Professionals. A Sensible Approach, American Pharmacists Association, 2013.
4Cipolle, R.J., Strand, L.M., Morley, P.C. Pharmaceutical care practice, 2nd ed. McGraw Hill, 2004.
5Hardy, J. Patient Assessment in Pharmacy: A Culturally Competent Approach, Jones and Bartlett Learning, 2016.
6Judy, A., Brock, S. A. Healthcare Communication Using Personality Type: Patients Are Different! Routledge, 2000.
7Miller, W. R., & Rollnick, S.Motivational interviewing: preparing people for change (2nd ed.). New York: Guilford Press, 2002.
8Omarova, S. Cilvēks runā ar cilvēku. Kamene, 2009.
9Rovers, J.P. Currie, J.D. eds. A Practical Guide to Pharmaceutical Care. American Pharmaceutical Association, 2003.
10Silverman, J., Kurtz, S., Draper, D. Skills for Communicating with Patients: 3rd edition. Radcliffe Publishing, 2013.