.
Practical Communication
Study Course Description
Course Description Statuss:Approved
Course Description Version:10.00
Study Course Accepted:02.02.2024 12:29:13
| Study Course Information | |||||||||
| Course Code: | JF_121 | LQF level: | Level 6 | ||||||
| Credit Points: | 2.00 | ECTS: | 3.00 | ||||||
| Branch of Science: | Communication Sciences; Psychology and Ethics of Communication | Target Audience: | Juridical Science | ||||||
| Study Course Supervisor | |||||||||
| Course Supervisor: | Ilze Cīrule | ||||||||
| Study Course Implementer | |||||||||
| Structural Unit: | Faculty of Social Sciences | ||||||||
| The Head of Structural Unit: | |||||||||
| Contacts: | Dzirciema street 16, Rīga, szf rsu[pnkts]lv | ||||||||
| Study Course Planning | |||||||||
| Full-Time - Semester No.1 | |||||||||
| Lectures (count) | 10 | Lecture Length (academic hours) | 2 | Total Contact Hours of Lectures | 20 | ||||
| Classes (count) | 6 | Class Length (academic hours) | 2 | Total Contact Hours of Classes | 12 | ||||
| Total Contact Hours | 32 | ||||||||
| Part-Time - Semester No.1 | |||||||||
| Lectures (count) | 4 | Lecture Length (academic hours) | 2 | Total Contact Hours of Lectures | 8 | ||||
| Classes (count) | 1 | Class Length (academic hours) | 2 | Total Contact Hours of Classes | 2 | ||||
| Total Contact Hours | 10 | ||||||||
| Study course description | |||||||||
| Preliminary Knowledge: | Legal Theory. | ||||||||
| Objective: | Improve students’ skills and abilities to analyse their own and other people’s communication, to establish contacts with colleagues, clients and the public, including by developing and strengthening practical communication techniques (along with systematising and consolidating knowledge of legal terminology and legal norms); to help and encourage students to understand the practical application of theoretical knowledge in action; to provide an insight into asking questions and evaluating the answers received, using metalanguage, focusing on the most common failures and mistakes in practical communication (in spoken and written language). | ||||||||
| Topic Layout (Full-Time) | |||||||||
| No. | Topic | Type of Implementation | Number | Venue | |||||
| 1 | Subject matter, goals and objectives of the study course. Importance of practical communication in professional life. Communication and interaction. Explanation of the term “communication”. Structure of the communication act. Types of communication, functions and key principles. Ways of information exchange. Communication barriers. Social perception, stereotypes. | Lectures | 4.00 | auditorium | |||||
| Classes | 2.00 | auditorium | |||||||
| 2 | Theory and analysis of communication situations. Marketing and public relation communication; advertisement, its types; communication channels. Reputation and image. Verbal and non-verbal communication (body language, facial expressions, gestures). | Lectures | 3.00 | auditorium | |||||
| Classes | 2.00 | auditorium | |||||||
| 3 | Methods of practical communication. Listening and asking questions. Praise and criticism. Hidden guidance and influencing of the human behaviour – persuasion, argumentation, manipulation and lies. | Lectures | 3.00 | auditorium | |||||
| 4 | Presentation of the work. | Classes | 2.00 | auditorium | |||||
| Topic Layout (Part-Time) | |||||||||
| No. | Topic | Type of Implementation | Number | Venue | |||||
| 1 | Subject matter, goals and objectives of the study course. Importance of practical communication in professional life. Communication and interaction. Explanation of the term “communication”. Structure of the communication act. Types of communication, functions and key principles. Ways of information exchange. Communication barriers. Social perception, stereotypes. | Lectures | 1.00 | auditorium | |||||
| 2 | Theory and analysis of communication situations. Marketing and public relation communication; advertisement, its types; communication channels. Reputation and image. Verbal and non-verbal communication (body language, facial expressions, gestures). | Lectures | 1.00 | auditorium | |||||
| 3 | Methods of practical communication. Listening and asking questions. Praise and criticism. Hidden guidance and influencing of the human behaviour – persuasion, argumentation, manipulation and lies. | Lectures | 2.00 | auditorium | |||||
| 4 | Presentation of the work. | Classes | 1.00 | auditorium | |||||
| Assessment | |||||||||
| Unaided Work: | The final slides of the topic presentations (presentations in e-studies) contain questions and tasks that students do independently. In order to evaluate the quality of the study course as a whole, the student must fill out the study course evaluation questionnaire on the Student Portal. | ||||||||
| Assessment Criteria: | • active participation in classes; • completion of home assignments; • an examination: a written test; • lecture attendance is mandatory; • attendance of seminars is mandatory; • the student is not allowed to sit the examination, if the homework has not been submitted (within the specified time and in the prescribed quality), and the work provided for in the seminars has not been completed; • 25% of total assessment consists of participation in lectures and seminars, 25% of the total assessment consists of home assignments, 50% – a passed written examination. | ||||||||
| Final Examination (Full-Time): | Exam (Written) | ||||||||
| Final Examination (Part-Time): | Exam (Written) | ||||||||
| Learning Outcomes | |||||||||
| Knowledge: | A certain amount of information on practical communication (emphasising the professional behaviour of a lawyer), basic issues of communication and terminology is gained; understanding of the structure and building of a communication act is acquired; the role of correct behaviour and conduct in each certain situation of professional activity is understood. | ||||||||
| Skills: | Analyse and understand own behaviour and what the communication partner has said and done; work with information sources; deal with different communication situations, including disputes and conflicts; prepare for unexpected conversations with various people; be able to persuade the communication partner and predict their behaviour. Master the skill of practical communication; analyse own and other people performance, observing legal provisions. Plan and organise, evaluate and improve their own and other people activities. Able to work with others. Able to find creative solutions to professional problems on the basis of an analytical approach. | ||||||||
| Competencies: | Professional competence, relevant knowledge; professional, individual and social experience and understanding of practical communication matters. The development of study competence is based on the knowledge acquired in psychology and other study courses. In developing the content of the study course, it is taken into account that the study course is of interest to students if it is relevant and related to everyday life and professional activity. Able to obtain, select and analyse information independently and use it. | ||||||||
| Bibliography | |||||||||
| No. | Reference | ||||||||
| Required Reading | |||||||||
| 1 | Apsalons, E. 2013. Komunikācijas kompetence. Kā saprasties un veidot attiecības. Rīga: Zvaigzne ABC | ||||||||
| 2 | Barker, L. Gaut, D. 2002. Communication. Eighth edition. Boston MA: Allyn and Bacon. | ||||||||
| 3 | Ētikas kodeksi, piemēram, Valsts policijas darbinieka profesionālās ētikas un uzvedības kodekss u.c. | ||||||||
| 4 | Fizisko personu datu aizsardzības likums Iesniegumu likums Latvijas Republikas Advokatūras likums Latvijas Republikas Satversme Likums Par policiju Likums Par tiesu varu Kriminālprocesa likums Prokuratūras likums | ||||||||
| 5 | Kazaka, O. 2019. Pirmā PR grāmata. Rīga: Trendsetter Publishing. | ||||||||
| 6 | Lasmane, S. 2012. Komunikācijas ētika. Rīga: Latvijas Universitāte. | ||||||||
| 7 | Omārova, S. 2006. Cilvēks dzīvo grupā. Rīga: Kamene. | ||||||||
| 8 | Omārova, S. 2009. Cilvēks runā ar cilvēku. Rīga: Kamene. | ||||||||
| 9 | Pīzs, A. Pīza B. 2006. Ķermeņa valoda. Kā atminēt sarunbiedra domas pēc viņa stājas un kustībām. Rīga: Jumava. | ||||||||
| 10 | Zāle, V. 1997. Psihotriki, blefošana, manipulācijas. Rīga. | ||||||||
| Additional Reading | |||||||||
| 1 | Bergström, B. 2009. Vizuālā komunikācija Rīga: Jāņa Rozes apgāds. | ||||||||
| 2 | Kursīte, J. 2016. Zīmju valoda: latviešu žesti. Rīga: LU Akadēmiskais apgāds. | ||||||||
| 3 | Lazda-Mazula, I. 2015 Starpkultūru komunikācija. Rīga: Sabiedrības integrācijas fonds. | ||||||||
| 4 | Lehtonen, J. 2011. Riska un krīzes komunikācija: monogrāfija par pamatprincipiem ar labās un sliktās prakses piemēriem. Rīga: Turība. Komunikācija: kultūras un vēstures diskurss. 2005. Rīga. | ||||||||
| 5 | Odiņa, A. 2014. Labas uzvedības grāmata: sevis pilnveidošana un nevainojams uzvedības stils; kā uzvesties oficiālajā sabiedrībā, lietišķajā vidē, ikdienā; biznesa vide; tikšanās, prezentācijas, konferences, sanāksmes; ieskats pasaules valstu etiķetē | ||||||||
| 6 | Praude, V., Šalkovska, J. 2015. Integrētā mārketinga komunikācija 1. Rīga: Burtene. | ||||||||
| 7 | Praude, V., Šalkovska, J. 2015. Integrētā mārketinga komunikācija 2. Rīga: Burtene. | ||||||||
| 8 | Vorobjovs, A. 2002. Sociālā psiholoģija. Teorētiskie pamati. Rīga: Izglītības soļi. | ||||||||
| 9 | Гойхман, О. и Надеина, Т. 2009. Речевая коммуникация. Москва. | ||||||||
| 10 | Кашкин, В. 2014. Введение в теорию коммуникации : учебное пособие по направлению подготовки | ||||||||
| 11 | Леонтович, О. и Якушева, Е. 2014. Понимание - начало согласия : межкултурная семейная коммуникация / . Москва: Гнозис | ||||||||
| 12 | Морозов, В. 2011.Невербальная коммуникация : экспериментально-психологические исследования. Москва : Ин-т психологии РАН. | ||||||||
| Other Information Sources | |||||||||
| 1 | www.likumi.lv; www.mk.gov.lv; www.vestnesis.lv; www.juristavards.lv; tiesas.lv | ||||||||
