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About Study Course

Credit points / ECTS:3 / 4.5
Course supervisor:Jekaterina Pankova
Study type:Full time
Course level:Bachelor
Target audience:Business Management
Branch of science:Management; Business Management


To improve understanding and knowledge of the essence of business processes and the necessity of their management for successful operation and development of the company. To promote the acquisition of business process management skills based on Lean and Six Sigma methodologies, their methods and practical examples of building new business processes, analysing existing business processes and making improvements.


The basics of economics, microeconomics and mathematics.

Learning outcomes


On successful completion of the study course, students will acquire knowledge of business process analysis methods: non-value adding activities, process loss identification and elimination; process visualization – process mapping; measurement of key process performance indicators; process flow management; addressing the causes of problems; process risk analysis. Students will learn effective methods for implementation of new or improved business processes, continuous improvement culture, and change management in a company.


After the completion of the study course, students will be able to identify, visualize and analyse business processes of a company, to develop improved process scenarios by performing a comparative analysis of them, as well as to make suggestions for the introduction of improvements. Students will be able to develop plans for the implementation of new or improved processes, as well as know the principles of effective communication when implementing changes in a company.


Students will gain competence in business process management, new process development, and improvement of existing processes based on Lean and Six Sigma methodologies.

Study course planning

Planning period:Year 2021, Spring semester
Study programmeStudy semesterProgram levelStudy course categoryLecturersSchedule
International Business and Sustainable Economy, SBIE4Bachelor’sLimited choiceJekaterina Pankova, Romāns Putāns