Human Experience in Health Care (SZF_112)
About Study Course
Objective
The aim of the study course is to provide theoretical and practical knowledge about the concept of human experience, its role in ensuring the quality of health care. The study course includes the concepts, tools, research results and good practice examples developed by the World Health Organization (WHO), IHI (Institute for Healthcare Improvements), The Beryl Institute, Planetree organization on the experience of patients and healthcare workers, community and public health literacy. Upon successful completion of the course, students will understand the importance of human experience in the context of healthcare quality, will be familiar with available evidence-based information sources, tools recommended by international organizations, and will be able to analyze national Patient Reported Experience Measurement (PREMS) data.
Prerequisites
Basic knowledge of the healthcare system, patient rights and professional activities of healthcare professionals. A desirable understanding of the basic principles of quality of healthcare and patient-centred care.
Learning outcomes
1.To be able to identify the definition and elements of human experience, the role played in the concept of quality of healthcare.
1.Apply personalised healthcare communication methods in appropriate situations.
1.Critically assess the role of human experience in improving the quality and outcomes of healthcare.
Study course planning
| Study programme | Study semester | Program level | Study course category | Lecturers | Schedule |
|---|---|---|---|---|---|
| Health Management | 1 | Master's | Required | Vita Šteina |
| Study programme | Study semester | Program level | Study course category | Lecturers | Schedule |
|---|---|---|---|---|---|
| Health Communication | 1 | Master's | Required | Vita Šteina |
