Interpersonal Communication and Internal Communication (SUPK_140)
About Study Course
Objective
Enhance understanding of interpersonal and internal communication.
Prerequisites
Not applicable.
Learning outcomes
1.Understand the nature of interpersonal communication and internal communication, analyse factors of interpersonal and internal communication.
1.Use social skills in practice and apply professional communication skills in cooperation with a client and colleagues; distinguish between effective and ineffective listening; use interpersonal conflict or internal conflict resolution strategies when dealing with conflicts. Systematically select and critically analyse the available literature and information that can be used to improve their own competences and further professional development.
1.Apply knowledge and skills in their professional activity, working independently or in a multi-professional team. Able to use theoretical concepts when analysing a specific interpersonal communication case. In their professional work analyse interpersonal communication based on theoretical concepts and develop appropriate recommendations for improving internal and interpersonal communication in accordance with conflict resolution strategies while working independently or in a multi-disciplinary team.
