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About Study Course

Credit points / ECTS:2 / 3
Course supervisor:Zane Krieķe
Study type:Full time
Course level:Master's
Target audience:Nursing Science
Language:English, Latvian
Branch of science:Psychology


To develop understanding of the psychological aspects of interrelationships, the importance of successful professional communication during the implementation of the health care process; to promote the development and improvement of communication skills.


Secondary school knowledge of social sciences.

Learning outcomes


Students develop their knowledge of the structure of communication, types, influencing factors; acquire knowledge of clinical interviewing and counselling techniques; describe the nurse's role of communication in the medical care process in a clinical setting; name the aspects of professional communication in the model of communication with the patient in the clinical environment; define the causes of conflicts, describe the signals of conflict and tactics of resolving them.


Students recognize and describe different emotions; during simulations professionally lead the conversation, collecting the anamnesis and conducting the motivational interview; apply conflict resolution skills in simulated learning situations; identify situations that increase a risk of burnout; evaluate own resources, burnout risks and skills to be improved in professional communication; conflict resolution skills are applied in simulated learning situations.


Students understand the needs of patients in different communication situations in clinical care;
Understand the aspects for a successful clinical interview and the application of counselling techniques;
Differentiate risk factors in the development of potential conflicts and choose behaviour for more successful conflict resolution.

Study course planning

Planning period:Year 2021, Spring semester
Study programmeStudy semesterProgram levelStudy course categoryLecturersSchedule
Nursing Studies, MZF2Bachelor’sRequiredZane Krieķe
Nursing, ĀSNMZF2Bachelor’sRequiredZane Krieķe
Planning period:Year 2021, Autumn semester
Study programmeStudy semesterProgram levelStudy course categoryLecturersSchedule
Nursing Studies, MZF1Bachelor’sRequired
Public Health, SVF7Bachelor’sLimited choice
Midwifery, MZFVb3Bachelor’sRequired