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Work experience

2015 - Present

Assortment Management Unit Head

A Aptiekas SIA

Management of human resoources of unit, monitoring, ​shaping and developement of pharmacy assortment, participation in the company's financial goal setting and achievement, budgeting process, pharmacy trade arrangement, cooperating, negotiating management agreements, everyday communication with partners, preparation of tenders financial and technical assurance, organisation of campaigns, the pharmacy staff training and continuing education event planning and ensuring, sales and market analysis

2008 - Present

Lecturer

Faculty of Pharmacy, Department of Dosage Form Technology

2015 - 2015

Purchase and Quality Manager

A Aptiekas SIA

  • contacts, negotiations, cooperation with partners – wholesalers and representatives of manufacturers;
  • assortment management for pharmacies;
  • the technical and financial proposals for procurement competitions;
  • planning and realization of campaigns;
  • development, implementation and control of service quality standard;
  • planning and realization of educational programs for employees of pharmacies;
  • involved in budget planning, control and realization;
  • sales and market analysis;
  • involved in motivation of employees

2008 - 2015

Purchase and Marketing Manager

A Aptiekas SIA

  • contacts, negotiations, cooperation with partners – wholesalers and representatives of manufacturers;
  • assortment management for pharmacies;
  • the technical and financial proposals for procurement competitions;
  • planning and realization of marketing activities;
  • planning and realization of PR and advertisement activities;
  • planning and realization of e-commerce activities;
  • planning and realization of educational programs for employees of pharmacies;
  • involved in budget planning, control and realization;
  • sales and market analysis;
  • involved in motivation of employees

2005 - 2008

Regional Manager of pharmacy chain

A Aptiekas SIA

  • Everyday communication with staff of pharmacies, motivation;
  • Recruitment;
  • Organization and control of pharmaceutical work in the equal level in all pharmacies of chain;
  • Control of terms of licenses for operation of pharmacies;
  • Changes in pharmaceutical legislation

2004 - 2005

Pharmacy Manager

Aptieka "Saule" SIA

Responsible for all job organization in pharmacy. ​

2003 - 2004

Deputy of Manager of Pharmacy

Aptieka "Saule" SIA

2001 - 2003

Assistant of Pharmacist

Aptieka "Saule" SIA

1998 - 2001

Manager of Pharmacy branch

Aptieka "Saule" SIA

1997 - 1998

Head of Telemarketing department

Pharma-Service-Riga

Wholesales of medicines and other goods for pharmacies, hospitals and other medicinal institutions. Responsible for client service, orders registration and job organization in telemarketing department​

1994 - 1997

Assistant of Pharmacist

Pharma-Service-Riga SIA

Education and training

2006 - 2009

Doctoral studies program “Pharmacy”

Rīga Stradiņš University

2000 - 2004

Pharmacists degree

Rīga Stradiņš University

1992 - 1994

Pharmacist assistant diploma

Riga 1st. Medical college Faculty of Pharmacy

Achievements

Continuing education a.o. qualification upgrade

03.2015. Course "Good Client service", TNS Latvia, Riga, Latvia

05.2014. Course "Microsoft Excel 2013 – 3.level", New Horizons Latvia, Riga, Latvia;

10.2013. Course "Practical usage of SHL tests". Fontes, Riga, Latvia

01.2012. Course "Category Management." Magnum AS, Riga, Latvia.

20.09.2011. Course "The skills and competences of Manager." TNS Latvia, Riga, Latvia;

25.08.2011. Course "How to increase the level of customer's service." TNS Latvia, Riga, Latvia;

03.06.2011. Course "The practical motivation of employees", PAC "Agenda", Riga, Latvia;

29.04.2011. Course "E – Marketing. The Modern Precondition for successful business." SIA "Latconsul", Riga, Latvia;

03.11.2009. Course "The Art of argumentation." Triviums apmācība, Riga, Latvia;

10.07.2008. Course "Negotiations and solutions of disagreements" Triviums apmācība, Riga, Latvia

Head of study course

​Practical Pharmacy and pharmaceuticl legislation

Verterinary pharmacy

Lectured study course

National Degree Examination

Practical Pharmacy and Pharmaceutical Legislation

Supervised and reviewed student research papers

Revised:

qualification papers: 12

Publications

Research articles​​

Krauja, Nora. Aptieku integrācijas ietekme uz to saimniecisko darbību / N.Krauja // Zinātniskie raksti : 2009.g. medicīnas nozares pētnieciskā darba publikācijas / RĪgas Stradiņa universitāte. - Rīga, 2010. - 542.-546.lpp.

Krauja, Nora. Klientu vērtējums par farmaceitisko aprūpi Latvijas aptiekās / N.Krauja, A.Vītola // Zinātniskie raksti : 2008.g. medicīnas nozares pētnieciskā darba publikācijas / Rīgas Stradiņa universitāte. - Rīga, 2009. - 420.-426.lpp.

Abstracts​​

Krauja, Nora. Accessibility of pharmacies and pharmaceutical services in different areas of Latvia [Elektroniskais resurss] : [abstract] / V.Ozolina // 71st FIP World Congress of Pharmacy and Pharmaceutical Sciences (Hyderabad, India, Sept.3-8, 2011) [Elektroniskais resurss]. - Hyderabad, 2011. - 1 p. - Resurss aprakstīts 2012.g. 13.febr. - Pieejas veids: Tīmeklis WWW.URL: http://www.fip.org/www/index.php?page=abstracts&action=item…

Krauja, Nora. Aptieku integrācijas ietekme uz to farmaceitisko un saimniecisko darbību / N.Krauja // 2011.gada Zinātniskās konferences tēzes (Rīga, 2011.g. 14.-15.aprīlī) / Rīgas Stradiņa universitāte. - Rīga, 2011. - 458.lpp.

Krauja, Nora. The pharmaceutical practice in different pharmacies in Latvia [Elektroniskais resurss] : comparative study / N.Krauja // 70th FIP World Congress of Pharmacy and Pharmaceutical Sciences (Lisbon, Portugal, Aug.28-Sept.2, 2010) : Abstracts [Elektroniskais resurss]. - Lisbon, 2010. - Abstr. CPS6-P-015, 1 p. on USB.

Krauja, Nora. Ķēžu un individuālo aptieku darbību raksturojošo lielumu salīdzinājums / N.Krauja, A.Vītola // 2009.gada Zinātniskās konferences tēzes (Rīga, 2009.g. 2.-3.apr.) / Rīgas Stradiņa universitāte. - Rīga, 2009. - 213.lpp.

Krauja, Nora. The influence of the cooperation of pharmacies on some economic indices / N.Krauja, A.Vitola // World Congress of Pharmacy and Pharmaceutical Sciences & 69th International Congress of FIP "Main theme: responsibility for patient outcomes - are you ready?" (Istanbul, Turkey, Sept.3-8, 2009) : Abstract Book. - Istanbul, 2009. - P.814.

Krauja, Nora. The comparison of the pharmaceutical care provided by community pharmacies in Riga (Latvia) and Tallinn (Estonia) / N.Krauja, A.Vitola, D.Volmer // World Congress of Pharmacy and Pharmaceutical Sciences 2008 & 68th International Congress of FIP (Basel, Switzerland, Aug.29 - Sept.4, 2008) : Abstract book. - Basel, 2008. - P.116.

Krauja, N. The influence of the ownership of pharmacy on its pharmaceutical practice / N.Krauja, A.Vitola // European Journal of Pharmaceutical Sciences. - Vol.32, N 1, Suppl.1 (2007, Sept.), p.S30. - Starptautiski citējamā izdevumā.

Contacts

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Colleagues

Maija Dambrova
Academic Staff
Santa Purviņa
Academic Staff, Deputy Chair
Dace Bandere
Dean, Head of Study Programme, Academic Staff
Baiba Mauriņa
Vice-Dean, Head of Study Programme, Head of Study Programme, Head of the Department, Academic Staff
Inga Stuķēna
Head of the Department, Academic Staff
Dins Šmits
Chair, Academic Staff, Academic Staff