.
Organisation of Health Care
Study Course Description
Course Description Statuss:Approved
Course Description Version:8.00
Study Course Accepted:17.08.2023 09:12:44
| Study Course Information | |||||||||
| Course Code: | MDAK_029 | LQF level: | Level 6 | ||||||
| Credit Points: | 2.00 | ECTS: | 3.00 | ||||||
| Branch of Science: | Clinical Medicine; Health Care | Target Audience: | Nursing Science | ||||||
| Study Course Supervisor | |||||||||
| Course Supervisor: | Eva Cela | ||||||||
| Study Course Implementer | |||||||||
| Structural Unit: | Department of Nursing and Obstetric Care | ||||||||
| The Head of Structural Unit: | |||||||||
| Contacts: | Riga, 26a Anninmuizas boulevard, mdak rsu[pnkts]lv, +371 67061568 | ||||||||
| Study Course Planning | |||||||||
| Full-Time - Semester No.1 | |||||||||
| Lectures (count) | 5 | Lecture Length (academic hours) | 2 | Total Contact Hours of Lectures | 10 | ||||
| Classes (count) | 11 | Class Length (academic hours) | 2 | Total Contact Hours of Classes | 22 | ||||
| Total Contact Hours | 32 | ||||||||
| Study course description | |||||||||
| Preliminary Knowledge: | The concept of health, philosophy and medical ethics, introduction to evidence-based care, public health and epidemiology. | ||||||||
| Objective: | To promote knowledge on issues related to organisation, policy and funding of healthcare in Latvia and the world. To introduce students to theoretical assumptions and practical methods of management, their applications. To provide an understanding of the quality management system within the healthcare system. | ||||||||
| Topic Layout (Full-Time) | |||||||||
| No. | Topic | Type of Implementation | Number | Venue | |||||
| 1 | Healthcare system in the world and Latvia. Healthcare organisations and management principles. The main international and Latvian documents regarding health policy. Principles of health and health care financing system. | Lectures | 1.00 | E-Studies platform | |||||
| 2 | Organisation and organisation’s philosophy and strategy. Culture of the organisation. Types of organisational structures, structural changes, establishment of efficient organisational structure. | Lectures | 1.00 | auditorium | |||||
| 3 | Resource management of organisations (tangible and intangible), resource efficiency control. Error analysis of organisations, experience exchange in an organisation, future competence analysis. | Lectures | 1.00 | E-Studies platform | |||||
| 4 | Personnel projection and planning. Personnel motivation, establishment of a wage system and performance assessment. | Lectures | 1.00 | E-Studies platform | |||||
| 5 | Staff forecasting and planning. Motivating staff, determining the pay system and evaluating work results. Recruitment of staff. | Classes | 1.00 | E-Studies platform | |||||
| 6 | Adaptation of employees/mentoring, professional career. Staff evaluation, Salaries in health care. | Classes | 1.00 | auditorium | |||||
| 7 | Control. Controlling. The essence of control in health care organizations. Control process. External control of the health care organization. | Classes | 1.00 | METC | |||||
| 8 | Change management, problems and their solution. Risk management, types of risks and analysis. Creating a creative organization environment. | Classes | 2.00 | auditorium | |||||
| 9 | Intergenerational conflict in the healthcare labor market, team concept, culture and cultural context, flexible human resource planning in healthcare, "Doing the things right or doing the right things?" | Classes | 1.00 | auditorium | |||||
| 10 | Quality management and safety in healthcare, Change management in healthcare, Effective team management. | Classes | 2.00 | METC | |||||
| 11 | Electronic health information systems and their use. | Lectures | 1.00 | E-Studies platform | |||||
| Classes | 2.00 | METC | |||||||
| 12 | Decision making process and methods. Adoption of alternatives in the decision-making process. Group decision making. Nominal group method. Delphi method. Brainstorming method. | Classes | 1.00 | E-Studies platform | |||||
| Assessment | |||||||||
| Unaided Work: | Literature analysis. Discussions in small working groups, assessment of documents and situations and formulation of opinions, presentations on class topics. In order to evaluate the quality of the study course as a whole, the student must fill out the study course evaluation questionnaire on the Student Portal. | ||||||||
| Assessment Criteria: | Evaluation of the study course (summative). Study course evaluation: Test (50%). Case analysis (50%), presentation with a discussion and answers to questions. Knowledge and skills of students is assessed according to a 10-point system, by using criteria stated in RSU Study Regulations. | ||||||||
| Final Examination (Full-Time): | Exam | ||||||||
| Final Examination (Part-Time): | |||||||||
| Learning Outcomes | |||||||||
| Knowledge: | Upon successful completion of the course students will be able to define the healthcare policy, documents of Latvian healthcare policy. To define and explain the healthcare funding system in Latvia and other European countries. To define the organisational structure of healthcare in Latvia, healthcare levels. Will be able to describe the application of general management principles and differences in the national healthcare system. Will know electronic health information systems. | ||||||||
| Skills: | Upon successful completion of the study course, students will be able to assess the documents and requirements of the healthcare system of Latvia regarding nurse practice. Will be competent in the organisational structure and management of healthcare. Will be able to work with basic IT health industry electronic information systems (Doctor’s Office; e-health). | ||||||||
| Competencies: | Will be able to justify the boundaries of their own professional activity and the professional activity of other healthcare professionals in the context of healthcare policy and legislation; apply various healthcare policy documents and legislation to the situation of a specific patient/client; to analyse, evaluate, synthesize and develop recommendations on certain aspects of the healthcare system; to analyse the basic principles of quality management system. | ||||||||
| Bibliography | |||||||||
| No. | Reference | ||||||||
| Required Reading | |||||||||
| 1 | Dažāda līmeņa vadītāju vadības kompetence ārstniecības iestādes darbības nodrošināšanā. I. Vaine, I. Āboliņa, U. Bušmeistere. 2020. | ||||||||
| 2 | Mozgis Dz. Ceļvedis veselības aprūpes vadībā. Nacionālais apgāds. 2008 (akceptējams izdevums) | ||||||||
| 3 | Wallace J. Hopp , William S. Lovejoy. Hospital Operations: Principles of High Efficiency Health Care (FT Press Operations Management) 1st Edition. 2018. | ||||||||
| 4 | Ārmstrongs M. Kā kļūt par izcilu menedžeri. Pārbaudīti paņēmieni un svarīgas prasmes no A līdz Z. Rīga: Zvaigzne ABC, 2008. 344 lpp. (akceptējams izdevums) | ||||||||
| 5 | Vitmors Dž. Koučings sasniegumiem. Koučinga un līderības principi un prakse. Rīga: Zvaigzne ABC, 2013. 230 lpp. | ||||||||
| 6 | Reņģe, V. Mūsdienu organizāciju psiholoģija. Rīga: Zvaigzne ABC, 2007. 215 lpp. (akceptējams izdevums) | ||||||||
| 7 | Dukāte I. Vadībzinības rokasgrāmata. R., Zvaigzne ABC, 2004. (akceptējams izdevums) | ||||||||
| 8 | Ārvalstu studentiem/For international students | ||||||||
| 9 | Wallace J. Hopp , William S. Lovejoy. Hospital Operations: Principles of High Efficiency Health Care (FT Press Operations Management) 1st Edition. 2018. | ||||||||
| Additional Reading | |||||||||
| 1 | Wallace J. Hopp, William S. Lovejoy. Hospital Operations: Principles of High Efficiency Health Care. 2012 | ||||||||
| 2 | Jay Arthur. Lean Six Sigma for Hospitals: Simple Steps to Fast, Affordable, and Flawless Healthcar. 2016. | ||||||||
| 3 | Clawson J., G. Level Three Leadership: Getting Below the Surface. Upper Saddle River: Pearson/Prentice Hall, 2016. p. 473 | ||||||||
| 4 | Edeirs Dž. Līderība un motivācija. 50:50 likums un astoņi galvenie principi, kā motivēt citus. Rīga: Lietišķās informācijas dienests, 2007. 136 lpp. | ||||||||
| 5 | Yukl G. Leadership in Organizations. 6th edition. Upper Saddle River: Pearson Education/Prentice Hall, XVI, 2019. 542 p. | ||||||||
| 6 | Tafinders P. Intensīvais līdervadības kurss: pilnveido sevi sešos soļos! Rīga: Pētergailis, 2004. 156 lpp. | ||||||||
| 7 | Robbins Stephen P. Coulter Mary. Management. 8th edition. Upper Saddle River: Pearson Prentice Hall, 2007. | ||||||||
| 8 | Robbins, S.P. Fundamentals of Management. Essential Concepts and Applications / Stephen P. Robbins, David A. Decenzo. Pearson Education, Inc., Prentice Hall. 2020 | ||||||||
| 9 | WHO Regional Office for Europe. Moder Health Care Delivery Systems, Care Coordination and the Role of Hospitals. Copenhagen: WHO ROE, 2012. | ||||||||
| 10 | Prasmīga pārmaiņu vadība. Ievads organizāciju terapijā. Izdevējs: Zvaigzne ABC | ||||||||
| 11 | Kehre M., Peronālmenedžments uzņēmumā. Biznesa augstskola “Turība”, Rīga , 2004. | ||||||||
| 12 | Kalve I. Apseglot pārmaiņu vējus. Rīga: Biznesa augstskola Turība, 2005. 296 lpp. | ||||||||
| 13 | Edeirs Dž. Kā izaudzēt līderus. Septiņi galvenie efektīvas līderības attīstības principi. Rīga: Lietišķās informācijas dienests, 2008. 186 lpp. | ||||||||
| 14 | Edeirs Dž. Nevis priekšnieki, bet līderi. Ceļš uz panākumiem līderībā. Rīga: Lietišķās informācijas dienests, 2008. 214 lpp. | ||||||||
| 15 | Reņģe V. Līderības fenomens Latvijā. Rīga: O.D.A., 2008. 285 lpp. | ||||||||
| 16 | Ārvalstu studentiem/For international students | ||||||||
| 17 | WHO Regional Office for Europe. Moder Health Care Delivery Systems, Care Coordination and the Role of Hospitals. Copenhagen: WHO ROE, 2012. | ||||||||
| 18 | Robbins, S.P. Fundamentals of Management. Essential Concepts and Applications / Stephen P. Robbins, David A. Decenzo. Pearson Education, Inc., Prentice Hall. 2020 | ||||||||
| 19 | Yukl G. Leadership in Organizations. 6th edition. Upper Saddle River: Pearson Education/Prentice Hall, XVI, 2019. 542 p. | ||||||||
| 20 | Jay Arthur. Lean Six Sigma for Hospitals: Simple Steps to Fast, Affordable, and Flawless Healthcar. 2016. | ||||||||
| 21 | Quality Caring in Nursing and Health Systems, 4th Edition. Duffy, Joanne R., PhD, RN, FAAN | ||||||||
| Other Information Sources | |||||||||
| 1 | International Organization for Standartization. Available from: www.iso.org | ||||||||
| 2 | European Foundation for Quality Management. Available from: www.efqm.org | ||||||||
| 3 | American Quality Management. Available from: www.americanquality.com | ||||||||
| 4 | European Organization for Quality. Available from: www.eoq.org | ||||||||
| 5 | Institute of Quality Assurance. Available from: www.iqa.org | ||||||||
| 6 | Latvijas Kvalitātes asociācija. Pieejams no: www.lka.lv | ||||||||
| 7 | Leadership and Organisation Development Journal. Emerald Journals. | ||||||||
| 8 | Ārvalstu studentiem/For international students | ||||||||
| 9 | European Organization for Quality. Available from: www.eoq.org | ||||||||
| 10 | American Quality Management. Available from: www.americanquality.com | ||||||||
| 11 | International Organization for Standartization. Available from: www.iso.org | ||||||||
