Counselling and Problem-Solving Methods in Supervision

Study Course Description

Course Description Statuss:Approved

Course Description Version:5.00

Study Course Accepted:18.08.2022 16:48:36

Study Course Information
Course Code:		VPUPK_050			LQF level:		Level 7
Credit Points:		2.00			ECTS:		3.00
Branch of Science:		Psychology; General Psychology			Target Audience:		Pedagogy
Study Course Supervisor
Course Supervisor:		Aelita Vagale
Study Course Implementer
Structural Unit:		Department of Health Psychology and Paedagogy
The Head of Structural Unit:
Contacts:		Riga, 5 J. Asara Street, vppkrsu[pnkts]lv, +37167061587
Study Course Planning
Full-Time - Semester No.1
Lectures (count)		6	Lecture Length (academic hours)			2	Total Contact Hours of Lectures		12
Classes (count)		6	Class Length (academic hours)			2	Total Contact Hours of Classes		12
Total Contact Hours									24
Study course description
Preliminary Knowledge:
Courses acquired: History and Theories of Supervision, Professional Activities of Supervisor, Individual Supervision, Group Supervision, Personality Quality of Supevisor, Theories and Methods of Adult Pedagogy.
Objective:
Theoretically and practically acquire supervision methods and techniques for supervision process in different professional environments, develop skills to apply micro-skills in supervision individually and in a group in a reflective circle, to develop knowledge, skills and competence about the role and significance of conflict in perspective of a supervisor and a supervisee.
Topic Layout (Full-Time)
No.	Topic				Type of Implementation		Number	Venue
1	Interpersonal communication. Impact of social and environmental factors on the group and the individual.				Lectures		1.00	auditorium
2	Supervision as a facilitator of interpersonal communication in different professional environments. Introduction to practical methods in supervision. Demonstration of the method.				Classes		1.00	auditorium
3	Counselling and supervision – common and different. Counselling micro skills model in supervision. Methods and techniques of counselling in supervision, their possibilities and limitations.				Lectures		1.00	auditorium
4	Directive and non-directive techniques. Active listening skills, open and closed questions, their context and purpose in counselling and supervision.				Classes		1.00	auditorium
5	Group counselling and supervision, individual counselling and supervision - a comparison from the supervisor's perspective in the context of using different methods.				Lectures		1.00	auditorium
6	Applying different counselling skills to supervision in different parts of the reflective circle.				Classes		1.00	auditorium
7	The role of conflicts in the supervision process. Types of conflicts, ways of reacting to conflicts, possibilities of solving them in a supervision.				Lectures		1.00	auditorium
8	Interventions, methods and techniques for conflict resolution in supervision.				Classes		1.00	auditorium
9	Role and boundaries of a supervisor in conflict situations. Conflict management from a supervisor's perspective, basic principles of mediation and how to use them.				Lectures		1.00	auditorium
10	Interventions, methods and techniques for conflict resolution in a supervision.				Classes		1.00	auditorium
11	Conflict resolution and its impact on the quality of relationships in supervision. Conflict as a factor in development. Supervisor's personality and its influence in counselling and conflict resolution in supervision.				Lectures		1.00	auditorium
12	Demonstration of the method. Feedback.				Classes		1.00	auditorium
Assessment
Unaided Work:
Read the sources and literature independently and prepare questions for discussion in lectures/classes. To develop a description of the micro-skills model with examples in different parts of the reflective circle in working groups. To prepare a description of two practical methods and, optionally, demonstrate one of the methods with the help of students from the study group.
Assessment Criteria:
1) Active participation in lectures and classes, questions have been prepared for discussion about the indicated theoretical material – 25% of the assessment; 2) A case description prepared and presented in accordance with the requirements (group work) – 25% of the assessment; 3) A description of two practical methods (according to the given sample) is provided, optionally one of these methods is demonstrated, involving students of the study group – 50% of the assessment.
Final Examination (Full-Time):		Exam (Oral)
Final Examination (Part-Time):
Learning Outcomes
Knowledge:		The student defines and describes problem solving and counselling methods and techniques in supervision, understands and explains differences in counselling and supervision. In systemics concepts describes interpersonal communication in different professional environments. Describes potential conflicts in supervision, describes their types, management options and basic principles of mediation. Explains conflict resolution strategies. Describes the human, social, cultural and environmental impact.
Skills:		Practically demonstrates the micro-skills consulting model and techniques in different parts of the reflective circle. Methods for the supervision process are appropriately selected. Applies conflict resolution strategies in a training role-playing game. Uses professional terminology.
Competencies:		Uses appropriate problem and conflict resolution and counselling techniques, a micro-skills model and systematically describes interpersonal communication at different levels in practical assignments. Recognises his/her resources and limitations, is motivated to raise his/her competence, reflects on it.
Clinical Skills:
No.	Skill						Level
1	Application of the body language and facial expression in consulting						B2 - Intermediate level
2	Application of voice and speech qualities in consulting						B2 - Intermediate level
3	Asking questions						B2 - Intermediate level
4	Confrontation						B2 - Intermediate level
5	Discrepancies						B2 - Intermediate level
6	Eye contact in consulting						B2 - Intermediate level
7	Eye contact in group counseling						B2 - Intermediate level
8	Encouraging						B2 - Intermediate level
9	Focusing						B2 - Intermediate level
10	Group contract						B2 - Intermediate level
11	Hear key words						B2 - Intermediate level
12	I/ Others noticing statements						B2 - Intermediate level
13	Instruction						B2 - Intermediate level
14	Noticing of body language in counseling						B2 - Intermediate level
15	Noticing of facial expressions in counseling						B2 - Intermediate level
16	Observation in counselling						B2 - Intermediate level
17	Paraphrasing						B2 - Intermediate level
18	Pause of silence						B2 - Intermediate level
19	Professional self-reflection in consulting						B2 - Intermediate level
20	Psychoeducation						B2 - Intermediate level
21	Recommendations						B2 - Intermediate level
22	Self-disclosure in consulting						B2 - Intermediate level
23	Self-help; Self-care						B2 - Intermediate level
24	Structuring the session / consultation						B2 - Intermediate level
25	Summarizing						B2 - Intermediate level
Bibliography
No.	Reference
Required Reading
1	Apine, E. (projekta vadītāja). (2007). Supervīzija sociālajā darbā. Supervizora rokasgrāmata. Rīga: Latvijas Universitāte. (akceptējams izdevums)
2	Brigemane, H., Ēreta, K., Klītmanis, K. (2019). “Sistēmiskā konsultēšana piecās kārtās”. Rīga, Ziedu enerģija SIA,
3	Ivey, A., Ivey, M., & Zalaquet, C. (2018). Intentional Interviewing & Counseling, Brooks/Cole: Cengage Learning.
4	Sudraba, V., Mārtinsone, K. (2019). Grupu psiholoģiskā konsultēšana un psihoterapija. Rīga, RSU
5	Thomas, F.N. (2012). Solution-focused Supervision. New York : Springer-Verlag. (akceptējams izdevums)
Additional Reading
1	Bernar, J. M., & Goodyear, R. K. (2014). Fundamentals of Clinical Supervision. (5th ed.). Pearson Education Limited.
2	Bite, I., Mārtinsone, K., Sudraba V. (2016). Konsultēšanas un psihoterapijas teorija un prakse. Zvaigzne ABC, Rīga
3	Cox, E.,Bachkirova, T., & Clutterbuck, D.A. (Eds.).(2014). The complete handbook of coaching. Thousand Oaks, CA: SAGE Publications.
4	Driscoll, J. (2004). Practising Clinical Supervision: a Reflective Approach. London: Elsevier Health Sciences.
Other Information Sources
1	Journal of Supervision
2	Journal of Clinical Supervision
3	Journal of Supervision and Training