Study reference is a reference stating your active status as a full-time RSU student and indicating which semester student you are. You can apply for reference via MyRSU portal section “Applications and Inquiries Requests” --> "Inquiry request" and finally --> "Status inquiry". It is issued by Student Services, therefore in case of having additional questions, please, contact Student services directly 

Transcript of Records is a document stating all finished semesters with study courses and their final evaluations. You can apply for Transcript of Records via MyRSU portal section “Applications and Inquiries Requests” --> "Inquiry request" and finally --> "Success Statement request". It can be issued only after successfully completing a semester and all evaluations are published in MyRSU portal section My grades and evaluations. 

Transcript of Records for students, who have failed semester, cannot be issued. Transcript of Records can be issued once student passes failed course. At the same time, you can apply for Reference letter stating what courses you have passed and what grades you have received. Students who have exmatriculated have to write to studentuservissrsu[pnkts]lv to ask for Academic transcript (please note that it is a paid service). 

We can give your references or academic transcript to another person, if you have indicated this when you requested the paperwork in question. Please include the name, surname and student ID number/personal identity number of the person who will collect these document. You can confirm your request by sending an email to studentuservissrsu[pnkts]lv. The email must be sent from your official student email account, or you can leave a comment via the MyRSU portal. The person indicated in the request will have to present their student ID, passport or national ID card.

Transcripts and reference letters are usually issued within 2-3 working days. Please note that in January, February, June and July it may take up to 20 working days to issue documents. 

Yes, we can issue a statement to request a leave for studies and exams. You can request it via the MyRSU portal: "Application and inquires" --> "Inquiry request" --> "Status inquiry". Please note that you are required to leave a comment indicating the purpose of the reference letter, so that administration employees know what kind of information to include in the document. 

Transcript of records are not provided to exmatriculated students. In such cases, only an academic transcript is available, which is a paid service. For more information, please refer to Archive document requests and translations | RSU.

The academic transcript is issued by the study advisor (or by a faculty's record manager, depending by the year of exmatriculation) and may take between 10 working days to one month to be processed, depending on whether it needs to be electronically signed or a physical copy sent by post.
Kindly note that the academic transcript includes only successfully passed study subjects.

To receive an academic transcript, you must write an e-mail to studentuservissrsu[pnkts]lv and request it. 

Please note, if you were exmatriculated more than two years ago, please get in touch with the RSU Records Management and Archives Department (at their e-mail: dpadrsu[pnkts]lv).

Students need a student ID in order to be able to borrow books from the library, enter university buildings, pay for printing and copying, receive a student discount at shops, cafes, etc. You are also required to present your student ID when visiting Student Services.

You can request a new student ID at Student Services. You will be asked to present another identity document in order to do so (a passport or national ID card). 

As long as you are still a student, you can renew your student ID with renewal stickers from Student Services. New stickers for each academical year are handed out every October. A study group need to authorize its group leader to receive the stickers for the entire group. 

Someone else can renew your student ID if you have made an official request. Please indicate the person’s name, surname and personal ID number. Send the request from your official student email account to studentuservissrsu[pnkts]lv. The person indicated in the request will have to present their student ID, passport or national ID card in order to receive or renew your student ID.

Student ID could not work because of few of these issues:

• The chip of the card could be damaged - if you put your wallet near the payment terminal when in shops, instead of only using your bank card, the terminal system could potentially scramble the ID cards chip;
• More cards than one is active - if you requested a new card and found your old card, there might be a slight chance that the old card was not deactivated, which would block all of them; 
• A faulty card - rarely, but a small chance it could happen. 

If you are experiencing an issue with your student ID, please come to Student Services in order to deal with it. We will either make you a new card or fix the issue with multiple cards being active. 

Student Services accepts applications submitted via email. Bear in mind that Student Services ONLY accepts applications sent via your official RSU email account ending in @rsu.edu.lv!

All kind of financial aid forms (Swedish CSN, Norwegian Lånekassen etc.), govermental forms (German Äquivalent documents, Finnish Valvira etc) should be sent to Student Services who can help to fill out the form. Please complete all sections relevant to your personal details before sending the documents. Student Services will assist you in filling out any remaining portions correctly.

All other forms you can also submit to Student services and in case they will not be able to fill out certain form then you will be informed where you have to submit form. 

In what cases can I apply for credit transfer? 

You have completed course in RSU Open University You have completed course of another study programme at RSU You have completed course in another higher education institution 

When can I apply for credit transfer? 

Applications for study course credit transfer can be submitted twice in an academical year - in September and in February. The window to submit the documents lasts till the end of the previously mentioned months.

How can I apply for credit transfer? 

1. Fill out "Comparison and validation of learning outcomes"  form;
2. State which RSU study course you would like to credit from an already completed course;
3. Attach the supporting documents in English that confirm completion of the course (except RSU Open University course – it is not required to submit the Open University certificate);
4. In certain cases, you may be asked to provide a course description and / or additional documents;
5. Filled “Comparison and validation of learning outcomes” form together with the supporting documents need to be sent to Student Services studentuservissrsu[pnkts]lv for registering.

What happens next?

• Your application will be considered by the Vice-Dean / Deputy Vice-Dean of Faculty of Medicine, Office of International students, according to the Regulations on Validation of Learning Outcomes and Commencement of Studies at Subsequent Study Stages;
• After decision is made you will be individually informed, via the RSU student e-mail address (contains students` ID number and @rsu.edu.lv);
• If the course is accepted, an individual study plan will be prepared for you and your tuition fee will be re-calculated for the relevant study semester, you will be asked to sign a new study agreement on changes to the study contract;
• The accepted grade will be entered in the Student information system during the relevant study semester

Please note:

• The courses completed in RSU Open University are not accepted automatically, you have to apply for credit transfer by submitting an application;
• Credit transfer can only be considered for the current semester`s courses as the study plan is subject of changes;
• If the whole course (all parts) is not recognized from previous education, at the end of this study course an examination for the whole course must be taken.

Tuition fee payment must be made in accordance with the schedule set in the Study Agreement. The date stated in the study agreement indicates that money should be on RSU account that date. Delayed payments are applied with the penalty fee is 0,1 % from the amount per day.

The university does not send invoices of tuition fee payments to students. If, however, required by government establishments from country of your origin, Student Service can issue a status inquiry, where we can include the amount of tuition fee paid for the specified semester.

Students can check their tuition fee balance online at MyRSU portal "Finance" page. 

All bank accounts are indicated in your study contract. Also bank account options are available at https://www.rsu.lv/en/bank-details. 

RSU accepts payments for student fees from third parties, including family members. However, the liability for paying fees will always remain with the student – payment of fees will not constitute a binding contract between the University and a third party. A third party shall have no right to demand a refund from the University of any payment made on behalf of a student. When the tuition fee is paid by third parties, it is the student’s responsibility to ensure that all of the information, as set out above, is included in the payment made by the third party.

In order to receive an extension for the term of payment of the tuition fee, students must fill in an application and submit electronically via the MyRSU portal, in the "Applications and inquiries requests" section -> "Study process applications" -> "Extension of the term of study fees" no later than by the deadline stated in the Study Agreement. Once received, the management of the university will review the application form and the applicant will be individually informed via the RSU student ID e-mail address (contains students' ID number and @rsu.edu.lv) of the result. Applications for tuition fee payment term extension will not be reviewed after the payment deadline stated in the Study Agreement.

Should a student fail a course, the student cannot be transferred to next semester and must retake failed course. In case the student wish to repeat the failed course(s) and continue with studies, he/she must fill in "Free form submission" electronically via the MyRSU portal, in the "Applications and inquiries requests" section -> "Study process applications" -> "Free form submission" indicating failed course(s). An individual calculation for the subject(s) to be repeated will be made as soon as the application is submitted. This calculation along with the tuition fee for the remaining study years will be included in a new Study Agreement for the remaining study period, which will become effective upon resumption of studies. Students should note that the individual calculation and payment schedule upon signing of the new Study Agreement is made in accordance with the most recently confirmed tuition fee. The previous Study Agreement and tuition fees stated before are no longer binding.

Should a student terminate studies at RSU he/she is authorized to receive a partial refund of the tuition fee paid by him/her; however, no more than in the amount stipulated by the Study Contract. Each refundable sum is calculated individually and depends on how long the student studied at RSU in the respective semester, when the studies were terminated. Students should note that the calculation for the refundable sum of the tuition fee is made according to terms of the Study Contract, regardless of the number of lectures, classes or other activities held at the University or attended by the student.

In order to receive the tuition fee refund, students must fill in the Application form for PAYMENT REFUND and submit it electronically via the MyRSU portal, in the "Applications and inquiries requests" section -> "Financial matter" -> "For refund of study fees". The return of the unused part of the tuition fee can take up to 60 days after the official date of the termination of studies. Should the Application form for Payment refund be received after the exmatriculation date, the refund process can take longer. Student has to provide exact bank information (including IBAN/SWIFT/BIC code) in the application form, so that a refund can be made. Failure to do so will delay the refund severely or prevent it altogether.

In order to use RSU e-services for students, use your username (example: 000000rsu[pnkts]edu[pnkts]lv) and password. The password has to be created when logging into the system for the first time.

In order to create the password, go to my.rsu.lv. More information about how to login, create/recover password is available on RSU homepage: https://www.rsu.lv/en/it-help-students

Go to http://webmail.rsu.edu.lv. Enter your username (example: 000000rsu[pnkts]edu[pnkts]lv). Enter your password used with all RSU e-services and click Sign in.

The schedule for compulsory study courses (Part A) and restricted elective study courses (Part B) shall be published 10 working days before the beginning of the semester. The schedule for free elective study courses (Part C) is published on the 6th week of each semester.

In order to get justified absence student, need to submit doctor’s certificate stating exact absence period within 5 working days’ time after returning to studies. Doctor’s note must be submitted via MyRSU portal section "Applications and inquiries requests"
-> "Change of status" -> "Application for excused absence" by filling out the form and attaching doctor’s note. 

Please remember, it is student's responsibility to procure a sick note. If you can't procure a sick note from RSU Health Centre, please get in touch with other GP's. You can receive also a list from Student Support by writing to studentsupportrsu[pnkts]lv . 

In order to retake missed classes student must contact according course teacher and clarify information about retake options.

In case you cannot find classroom or teacher is late you should contact office manager of according department. Department’s contact information should be in course description.

If study course has been failed then, accordingly,semester also counts as failed. Student do stay in current semester and during next semester retake failed course only. 

A decree has been issued by the Rector that, starting from the 2025/2026 academic year, the following fee will apply:

To set the following fee for the 3rd (third) retake of a mid-semester examination:

Healthcare study programmes in English – EUR 33.50

If course is failed then student is not moved to next semester and cannot continue studies with previous group.

RSU Open University allows anyone to enrol in the Medicine programme offered by RSU or to individual study courses as a free listener. Study under the same conditions as other students and obtain a document certifying the amount of credit points obtained. More information and procedure for attendees is available online on RSU homepage: https://www.rsu.lv/en/open-university

All colloquium/test/protocol evaluations can be found on E-studies under according study course.

All semester study courses and the final evaluations are published in MyRSU portal under section My Grades and Evaluations.

If student has any circumstances why studies cannot be continued, then student can exmatriculate upon his/her own request or apply for Academic leave. 

Academic leave is a semester break of studies, when student cannot continue studies due to following cases:

• medical indications;
• family matters;
• social matters;
• due to pregnancy, childbirth and childcare.

Please note that in most cases, you will be required to provide official documentation as proof to support your application.
You can apply for academic leave electronically via the MyRSU portal through the e-services section “Applications and inquiries requests” -> "Change of status" -> "Granting, extension, renewal of academic leave for studies after academic leave".  For more details see Section 8 of the RSU Internal Rules and Regulations for Studies on academic leave (the document can be found here under the "Studies" tab).

* Academic leave shall not be granted if student has failed to complete study courses successfully or has a tuition fee debt, or any outstanding library fees!

Student can get exmatriculated by filling out the application via MyRSU portal section “Applications and inquiries requests” -> "Change of status" -> "Exmatriculation and renewal as a student after exmatriculation". In application has to be indicated date as of which student want to get exmatriculated and as of this date student will get exmatriculated.

Students, who are exmatriculated, can resume studies within 2 years’ time by submitting an application via portal section “Applications and inquiries requests” -> "Change of status" -> "Exmatriculation and renewal as a student after exmatriculation" not later than 5 working days before semester starts.

All graduates do receive graduation documents (Diploma and diploma supplements) only on graduation day.

Diploma is issued only in Latvian language. Additional to Diploma, all graduates will receive Diploma supplement both in Latvian and English. Diploma supplement is a document stating obtained degree, official length of programme, acquired courses with obtained grades/credits.

To make a doctors appointment and procure a sick note for your studies, do check in with RSU Health Centre. The staff includes a GP, an infection specialist, a masseur, and a nurse. At the RSU Health Center you can receive treatment in the case of illness or injury, as well as receive advice on the prevention of an illness and information on how to improve your health habits. 
Contact information - e-mail: rsuambulancersu[pnkts]lv (rsuambulance[at]rsu[dot]lv) / phone number: +371 26196016 (phone hours are between 12:00 - 13:00). 

• Academic Societies

Academic Societies are formed by groups of students with similar interests in a specific field of medicine. Their main function is to ensure the acquisition of practical and theoretical skills within their field and to acquire skills in performing and interpreting research work. All events take place with the guidance of a mentor to ensure high-quality information transfer.  For the available opportunities, check this website: Academic Societies | RSU ISA

• National Societies

Students at the RSU can join together in representing different cultures, languages and countries. The aim of each national society is to promote diversity and to allow students to learn about various cultures. Check this website for more information: National Societies | RSU ISA

• Student Sports Teams

Most of the Sport Groups are formed by international students at RSU, who came together to find a way, to train the specific sport together with other interested students. They train on a regular basis, have various events and are always happy to welcome new members! Check here for the available opportunities: Sports Teams | RSU ISA

• RSU Sports Club

The RSU Sports Club encourages students to develop and showcase their athletic skills alongside their academic pursuits. A variety of sports are offered, including basketball, volleyball, football, handball, rugby, ice hockey, swimming, weight training, cheerleading, and more. Learn more about the opportunities here: Sports Club | RSU or write an e-mail to sportsrsu[pnkts]lv . 

Apply for an electronic statement through the MyRSU Student portal https://services.rsu.lv/lv/applications. 
Select the section "Applications and inquiries requests" then "Status inquiry request" and finally "Status inquiry".

• There, select "Rīgas Satiksme" as the recipient of the Inquiry;
• Select E-mail as the method of receipt;
• Choose the language of the document to be Latvian.

When you receive an e-signed statement from RSU Student Service, you will need to send an electronic document to inforigassatiksme[pnkts]lv (info[at]rigassatiksme[dot]lv) with information to which "Rīgas Satiksme" center you will go to extend the discount. You can see the "Rīgas Satiksme" customer center list here. Remember to book your visit at one of the "Rīgas Satiksme"  customer service centers! This will allow you not to stand in line and receive the required service faster. Bring your personalized e-ticket and passport / ID card and remember to inform the RS customer service specialist that you have sent an electronic statement to inforigassatiksme[pnkts]lv (info[at]rigassatiksme[dot]lv)! 

If you have a Latvian personal identity number, you can apply through "Transportation subsidy". Feel free to read more about this here: How to get a personalized e-ticket with a student discount | RSU

On the premises of Rīga Stradiņš University and its faculties, as well as on the MITC grounds, it is prohibited to park cars without permits, and a penalty may be applied for violations. Students can obtain a permit by applying for the Student Unions lottery. We encourage you to follow the Student Union’s Facebook page, where information about the parking permit lottery will be published yearly.

Individual Consultations
Students can apply for individual psychological consultations here: Career Guidance and Wellbeing Centre | RSU
Please note: The psychologist-consultant does not issue doctor’s notes, prescribe medication, or prepare psychological or medical evaluations.

Acute Consultations
Available on Wednesdays, 10:00–13:00, for urgent support (e.g., stress, conflict, crisis).
To apply, email Katrina[pnkts]Kazakarsu[pnkts]lv with “ACUTE” in the subject line. You will be contacted about available times. More information: Career Guidance and Wellbeing Centre | RSU

Self-help Videos
Watch short videos on stress management and time planning to improve wellbeing and daily balance.
Find them in the Self-improvement section of the Career Guidance and Wellbeing Centre page.

The Flash Assistant “Learning How to Learn” is a digital self-directed learning support tool designed to help students adapt to university studies, plan time effectively, and study actively and independently. It includes interactive videos, infographics, self-assessment tasks, and practical tools based on scientific research. You can find the Flash Assistant in your RSU E-studies system — open a topic, explore the materials, and apply the techniques in your daily study process. Flash Assistant is available here! 

Smoking is prohibited in the RSU premises and areas used by RSU! The prohibition applies to all parties involved in the operation of RSU, including students, employees, business partners, visitors, suppliers, while they are in the RSU premises and adjacent areas, and to all RSU structural units and units related to the operation of RSU. Rector's decree on smoking ban can be read here. 

There are silence cabins that can be booked by using a QR code you can find on each of them. Also, open-access rooms are available, when they are not use for lectures and classes. During scheduled study events, reservations will not be possible. 

Please ensure that the rooms are left clean and tidy after use! 

In the beginning of each semester, students with functional limitations who require adjustments in the study process are invited to submit a free-form application and attach relevant medical documentation (such as a specialist’s conclusion or medical extract on what university has to do to accommodate the needs).
The application form is available in E-studies under “Applications and inquiry requests” → “Study process applications” → “Free-form submission.”
Applications are reviewed by a dedicated commission, which decides on the necessary adjustments to support the student during their studies.